If you are certain that you did not receive a phone call with your code, please request the code again by clicking the button that says “Call with code” on the online application. We cannot email your phone verification code.

The email verification code is sent in the first RedCarpet email you receive, entitled “Welcome to RedCarpet.” If you did not receive this, please check your e-mail SPAM or junk folder. If you still do not see the e-mail verification code there, please contact us at and we will assist you.